Terms and Conditions

Kaya İstanbul Fair & Convention Hotel

The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

Please note  that the name of the guest neeeds to correspond with the name on the credit card used when booking.Guests are kindly requested to show the credit card used for reservation upon check in.

Your credit card will be refunded.

Additinal person amount is 30 € for single or double use reservations.

Pets are not allowed.

Smoking is not allowed in public areas.


Kaya Uludağ Hotel

The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

 


Kaya İzmir Thermal & Convention

The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

In  the case of early booking advantages, you can cancel your reservation 3 days before the arrival date. Your credit card will be refunded.


Kaya Belek

·         The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

·         In the case of early booking advantages, you can cancel your reservation 3 days before the arrival date. Your credit card will be refunded.


Kaya Side

·         The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

·         In the case of early booking advantages, you can cancel your reservation 3 days before the arrival date. Your credit card will be refunded.


Kaya Palazzo Golf Resort

·         The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

·         In the case of early booking advantages, you can cancel your reservation 3 days before the arrival date. Your credit card will be refunded.


Kaya Greenpark Hotel Bolu

Cancellation Policy

  The cancellation policy changes according to date and room type. Please check the cancellation policy as per room type and per dates of your accommodation while booking.

Free Cancellation

You may cancel free of charge until 3 days before arrival. You will be charged the first night if you cancel within the 3 days before arrival

Non Refundable

You will be charged the first night if you cancel your booking.

Payment Policy

The Total Price of reservation may be charged any time after reservation.


Kaya Palazzo Ski Mountain Resort

 The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

In the case of early booking advantages, you can cancel your reservation 3 days before the arrival date. Your credit card will be refunded.


Dorukkaya Ski Mountain Resort

The total amount of your reservation will be charged on your credit card after the booking. Bookings that are not charged from the credit card will be canceled.

In the case of early booking advantages, you can cancel your reservation 3 days before the arrival date. Your credit card will be refunded.


Kaya Artemis Resort Casino

 

The total amount of your reservation will be charged to your credit card after the reservation is made. In case of insufficient balance or invalid credit card bookings will be canceled. In the case of early booking campaign you can cancel 3 days before your arrival date. Reservation amunt will be refunded to your credit card.


Kaya Palazzo Resort & Casino/Girne
Check In Policy

Check In Time: 14:00
Check Out Time: 12:00